Ni ada 1 citer lg. Am so excited with this blog. Banyak benda I nak citer sebenarnya so take it as a free lesson for you guys.
This happen to 1 of my regular customer. Seminggu dia hantar baju 2 3 kali la juga. So 1 day dia komplen kat my staff kata 2 baju dia ilang. Dah masuk hari ke-4 baru berita baju ilang tu sampai kat I. So as usual I have to face the customer (nasib hensem). He told me what happen and I told him bg tempoh 2 hari cari baju tu. I check all the rekod (kalau org antar dry cleaning selalu nya buat rekod sbb baju yg dihantar tu mahal…nak tau proses2 lain join my kursus nanti I citer panjang lebar lg). I tgk dlm rekod tak de baju yg dia ckp tu. Tanya staff dorang ckp memang tak de. After 2 days, I citer kat customer tu and show all the record. Dia still kata ada hantar. I kata tak de, dia kata ada. Last2 dia minta ganti rugi. I ckp record tak de so I tak boleh bayar suka2. Dia nk juga suruh beli yg baju yg sama (he dnt want money). I ckp ok la but give me time. I just play with time. Lepas seminggu tgk rekod dia ada hantar baju tp tak tanya plak pasal ganti rugi tu. Masuk minggu ke-2 pun dia tak tanya so saya tanya la staff apa jadi ‘OOOO DIA SUDAH JUMPA BAJU NYA, ADA DI BAWAH KATIL’…ada kaaaa???.
Lepas dr incident tu jgk la dia terus jd kawan, and not just kawan but 1 of my best friend. Selalu dtg kedai minta utang dulu….HANG INGAT BOSS AKU BUAT CHARITY!! BAYOR!.
Cheers,
This happen to 1 of my regular customer. Seminggu dia hantar baju 2 3 kali la juga. So 1 day dia komplen kat my staff kata 2 baju dia ilang. Dah masuk hari ke-4 baru berita baju ilang tu sampai kat I. So as usual I have to face the customer (nasib hensem). He told me what happen and I told him bg tempoh 2 hari cari baju tu. I check all the rekod (kalau org antar dry cleaning selalu nya buat rekod sbb baju yg dihantar tu mahal…nak tau proses2 lain join my kursus nanti I citer panjang lebar lg). I tgk dlm rekod tak de baju yg dia ckp tu. Tanya staff dorang ckp memang tak de. After 2 days, I citer kat customer tu and show all the record. Dia still kata ada hantar. I kata tak de, dia kata ada. Last2 dia minta ganti rugi. I ckp record tak de so I tak boleh bayar suka2. Dia nk juga suruh beli yg baju yg sama (he dnt want money). I ckp ok la but give me time. I just play with time. Lepas seminggu tgk rekod dia ada hantar baju tp tak tanya plak pasal ganti rugi tu. Masuk minggu ke-2 pun dia tak tanya so saya tanya la staff apa jadi ‘OOOO DIA SUDAH JUMPA BAJU NYA, ADA DI BAWAH KATIL’…ada kaaaa???.
Lepas dr incident tu jgk la dia terus jd kawan, and not just kawan but 1 of my best friend. Selalu dtg kedai minta utang dulu….HANG INGAT BOSS AKU BUAT CHARITY!! BAYOR!.
Cheers,
